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Call Center Agent - Outbound


Last date for application: 31 Dec ' 18

Job Description

  • Location: Gurgaon
Outbound Call Center Job Description

No.of open positions - 100

General Purpose

Interact by phone with outsideparties to solicit orders for goods or services, request donations, makeappointments, collect information or conduct follow-up.

Main Job Tasks and Responsibilities -

- Contact businesses or private individuals by phone

- Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation

- Describe products and services

- Respond to questions

- Identify and overcome objections

- Take the customer through the sales process

- Obtain customer information

- Obtain possible customer leads

- Maintain customer/potential customer data bases

- Follow up on initial contacts

- Complete records of telephonic interactions, orders and accounts

Educational Experience -

- High school diploma or equivalent

- Proficient in relevant computer applications and call center systems

- Good typing skills

- Knowledge of sales principles and methods

- Proven track record in sales

- Required language skills

Key Competencies -

- Communication skills

- Persuasiveness

- Problem solving

- Adaptability

- Tenacious

- Negotiation skills

- Stress tolerance

- High energy level
  • Salary (₹): As Per Industry
  • Experience (Years): Fresher
  • Job Type: Full Time
  • Gender: No preference
  • Education: High school / diploma or equivalent

About Company : ALLIANZ

Dedicated to bringing worldwide protection and care, Allianz Partners is the B2B2C leader in assistance and insurance solutions in the following areas of expertise: global assistance, international health & life, global automotive and travel insurance. These solutions, which are a unique combination of insurance, service and technology, are available to business partners or via direct and digital channels under three internationally renowned brands: Allianz Assistance, Allianz Care and Allianz Automotive. This global family of over 17 500 employees is present in 76 countries, speaks 70 languages and handles 44 million cases per year, protecting customers and employees on all continents. Our DNA is unique: we dare and care, anytime, anywhere. So if this sounds like you, come and join us!