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Trainer – Telecom (BPO Process)

VISION INDIA PVT LTD

Last date for application: 30 Jan ' 19

Job Description

  • Location: Samastipur
Skills Required - 
• Good communication skills (written & verbal)
• Negotiation skills & influencing ability.
• Strong focus on delivery and results with high drive and energy level.
• Leading others and people development.
• Reasoning abilities, creativity, business judgment, tolerance for ambiguity, and quantitative facility.
• Good Presentation skills.
• Responsible for giving BPO voice & Non-Voice process training to new and existing.Trainee's (Telecom Industry Overview, TRAI and other Regulatory Bodies, CRM, Call Routing, Telephone Etiquette, Types of Customers & Handling Irate customer, Customer Delight Rapport Building & Empathy).
• Instruct trainees in job seeking, application procedures; resume writing, interview preparation, job retention skills and attitude.
  • Salary (₹): As Per Industry
  • Experience (Years): 1 to 2
  • Job Type: Full Time
  • Gender: No preference
  • Education: Graduate / Diploma

About Company : VISION INDIA PVT LTD

Vision India is a Transformational Human Capital Organization offering customized People and Process solutions in the domain of Skill Development, Staffing and Business Outsourcing by making people Employable, Efficient and Effective. With a focused mission to fill the vacuum in the space of Quality Staffing in Corporates, supplemented by Skill development & relevant Skill Augmentation Initiatives & Projects, contributing our bit in the National agenda of Skill India. Our role as trusted partner translates into our core capability – Building Careers and Building Organizations through our unique offerings and innovative ideas. We firmly believe in the ideology of “Carving careers, beyond a Job”.