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Product Solution / Support Engineer - Gurgaon


ऐप्लिकेशन की अंतिम तिथि: 15 Feb ' 19

Job Description

  • Location: Gurgaon
Profile Description -

• Responsibility :

* Develop a deep understanding of internal application behavior

* Analyze problems of low complexity, diagnose and fix bugs of low complexity when appropriate.

* Work with developers to identify and resolve more complicated problems

* Address urgent issues quickly, work within and measure against customer SLAs

* Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting.

* Provide feedback from customer users to the team.

* Maintain on­going record of problem analysis and resolution activity in an oncall tracking system.

* Proactively monitors production and non­production environments and applications.

Desired Skills :

* Good exposure to MySQL and writing SQL queries

* Automation scripting: More advance tools preferred; Ex: Python, perl.

* A prior experience in the production support.

* Prior programming experience

* Good written and oral communications skills (Hindi and English)
  • वेतन (₹): As Per Industry
  • अनुभव (साल) : 2 to 5
  • कार्य का प्रकार: Full Time
  • लिंग: No preference
  • शिक्षा: Graduate / Diploma

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