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Senior QA


ऐप्लिकेशन की अंतिम तिथि: 31 May ' 19

Job Description

  • Location: Gurgaon
> Understanding of Regression Testing
> Manual and Automated Testing experience
> Performing analysis of data 
> Creating reports and process dashboard
> Analyzing raw data, drawing conclusions & developing recommendations
> Creating Calibration report
> Performing data audits and provide feedback to the team
> Discuss and create plans for improvement with the help of top management.
> Data Analysis of Error free and Erred data.
> Creating Performance Improvement plans.
> Gathering the feedback from the Managers and Team Leaders and preparing reports as per the adaptations.
> RCA(Root Cause Analysis) among the Team to improve the weak areas.
> Conducting sessions and briefing to create awareness among the Team Members towards product and process.
> Analysis on Call disconnections, Short Calls, CSAT, Low quality scores (Internal & External)
> Call disconnections- To check that the call disconnections are valid or invalid.
> Short Calls- To check if there is any call avoidance from the advisors side or its a blank call.
> CSAT Analysis
  • वेतन (₹): As Per Industry
  • अनुभव (साल) : 3 to 6
  • कार्य का प्रकार: Full Time
  • लिंग: No preference
  • शिक्षा: Graduate / Diploma

कम्पनी के बारे में : ADGLOBAL360

We, at Adglobal360, endeavor to preserve the art while leveraging the science. We understand the voice of the user you are trying to sell to and steward the relationship. We outline the experiences that need to happen. We help you discern where to best place your bets.From a scientific standpoint, with big data analytics, we have the right tools to build a successful data and analytics function, measuring and making sense of metrics. Additionally, we undertake psychographic segmentation and chart sound strategies that undergird gripping narratives.